ONYX//HUB
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Terms & Policies.

Last updated: June 2026

Terms of Service

By purchasing or using any ONYX//HUB product, you agree to the following terms. If you do not agree, do not purchase or use our services.

Eligibility: You must be at least 18 years old (or have parental consent) to purchase and use our products.

Account responsibility: You are solely responsible for maintaining the security of your account credentials. Do not share your license key with others.

Acceptable use: Our products are sold for educational and testing purposes. You assume all responsibility for how you use the software.

License Agreement

Each purchase grants you a single-user, non-transferable license to use the software for the duration of your subscription.

  • One license = one PC. HWID-locked on first use.
  • Sharing, reselling, or redistributing license keys is strictly prohibited and will result in a permanent ban without refund.
  • Reverse engineering, decompiling, or modifying the software is prohibited.
  • We reserve the right to revoke any license at any time for violation of these terms.

Refund Policy

All sales are final. Due to the nature of digital goods, we do not offer refunds once a license key has been delivered.

Exceptions may be made at our sole discretion in the following cases:

  • Product is non-functional due to a bug on our end (not user error or system incompatibility)
  • Key was never delivered after payment confirmation
  • Duplicate charge for the same product

To request an exception, open a ticket in our Discord server within 24 hours of purchase with your order ID and proof of payment.

Non-refundable scenarios:

  • You got banned in a game (use at your own risk)
  • Your hardware is incompatible (check the guide before purchasing)
  • You changed your mind after purchase
  • You failed to follow the setup guide

Service Availability

We do not guarantee 100% uptime. Game patches and anti-cheat updates may temporarily affect functionality. We aim to push fixes within 24–48 hours of any detection or patch.

Subscription time is not paused or extended during downtime unless the outage exceeds 7 consecutive days.

HWID Resets

Each license includes self-service HWID resets via the dashboard. Resets are limited to once every 15 days. Additional resets require contacting support.

Privacy

We collect your email, username, and hashed password for account purposes. We do not sell or share your data with third parties. Payment processing is handled by SellAuth — we do not store payment details.

Modifications

We may update these terms at any time. Continued use of our products after changes constitutes acceptance of the updated terms.

Contact

For any questions or disputes, reach us via Discord.